Shipping Policy
At Nailè, we are pleased to offer free worldwide shipping on all orders.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Please note that processing times may be slightly longer during holidays, collection launches, or promotional periods.
Estimated Delivery Time
Estimated delivery times vary depending on destination:
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Europe: 5–10 business days
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United Kingdom: 5–10 business days
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International: 7–15 business days
Please note that delivery times are estimates and may vary due to customs clearance, local courier delays, or seasonal demand.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details.
Customs, Duties & Taxes
For international orders, customs duties, import taxes, or local handling fees may apply depending on your country or region. Unless otherwise stated, these charges are the responsibility of the customer.
Custom Orders
Bespoke or custom nail orders may require additional production time before shipment. Estimated lead times will be communicated separately where applicable.
Shipping Delays
While we do our best to ensure timely delivery, Nailè is not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.
If you have any questions about your order, please contact us.